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Privacy Policy

This privacy statement explains how the personally identifiable information you provide on is collected, safeguarded, and used. It also describes your options regarding our use of your Personal Information, as well as how you can access and update this information. This Policy constitutes a legally binding contract between you and the agency. You acknowledge that you have read, understood, and agree to be bound by the terms of this agreement as well as the Terms and Conditions by accessing and using the Services.

Collection of information

Our highest concern is customer data security, so we follow the no-logs policy. We may only process as much user data as is absolutely necessary to maintain the Services. The information gathered automatically is only used to identify potential cases of abuse and to compile statistical data on the use and traffic of the Services. This statistical data is not otherwise aggregated in such a way that any particular system user can be identified.

Personal information

You can use the Services without telling us who you are or disclosing any information that would allow someone to identify you as a specific, identifiable individual. However, if you wish to use some of the Services’ features, you may be required to provide certain Personal Information (for example, your name and email address). When you fill out any online forms on the Services, we receive and store any information you knowingly provide to us. When necessary, this information may include contact information such as an email address, address, and phone number.

Use  of collected information

We must collect and use certain Personal Information in order to provide the Services to you or to comply with a legal obligation. If you do not provide the requested information, we may be unable to provide you with the requested products or services. We may use any information we collect from you for the following purposes:
  • Request user feedback
  • Improve user experience
  • Run and operate the Services

Disclosure of Information

We may share your information with our trusted third parties that work with us, any other affiliates and subsidiaries we rely on to assist in the operation of the Services available to you, depending on the requested Services or as necessary to complete any transaction or provide any service you have requested. We never disclose Personal Information to unaffiliated third parties. These service providers are not permitted to use or disclose your information unless it is required to perform services on our behalf or to comply with legal requirements. We will only share your Personal Information for these purposes with third parties whose privacy policies are consistent with ours or who agree to abide by our Personal Information policies .We only give these third parties the Personal Information they need to perform their assigned tasks, and we do not authorize them to use or disclose Personal Information for their own marketing or other purposes.

Retention of Information

Unless a longer retention period is required or permitted by law, we will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may use aggregated data derived from or incorporating your Personal Information after you update or delete it, but only in ways that do not personally identify you. Personal Information will be deleted once the retention period has expired. As a result, after the retention period has expired, the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced.

The rights of users

You have certain rights in relation to the information we process about you. In particular, you have the right to: I withdraw consent where you have previously given your consent to the processing of your information; (ii) object to the processing of your information if the processing is carried out on a legal basis other than consent; and (iii) learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the processing.(iv) you have the right to verify the accuracy of your information and request that it be updated or corrected; (v) you have the right, under certain conditions, to restrict the processing of your information, in which case we will not process your information for any purpose other than storing it; (vi) you have the right, under certain conditions, to obtain the erasure of your Personal Information from us; and (vii) you have the right to receive your information in a standardized format. This provision applies if your information is processed using automated means and the processing is based on your consent, a contract in which you are a party, or pre-contractual obligations.

The right to object to processing

When we process Personal Information in the public interest, in the exercise of an official authority vested in us, or for the purposes of our legitimate interests, you may object by providing a ground related to your specific situation to justify your objection.

Data protection rights under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights and the Operator aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
  • You have the right to request access to your Personal Information that we store and have the ability to access your Personal Information.
  • You have the right to request that we correct any Personal Information you believe is inaccurate. You also have the right to request us to complete the Personal Information you believe is incomplete.
  • You have the right to request the erase your Personal Information under certain conditions of this Policy.
  • You have the right to object to our processing of your Personal Information.
  • You have the right to seek restrictions on the processing of your Personal Information. When you restrict the processing of your Personal Information, we may store it but will not process it further.
  • You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • You also have the right to withdraw your consent at any time where the Operator relied on your consent to process your Personal Information.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).